Order Management at HexaShared
We manage the process of order capturing, tracking, and fulfilling customer orders. The order management process begins when an order is placed and ends when the customer receives their package. We can handle the process which provides constantly updated inventory information, a database of vendors, a database of customers, a record of customer returns and refunds, information on billing and payments, order processing records, and general ledger information.
Outsource Order Management Services to the Expert
HexaShared has over 5 years of experience handling the order management needs of e-Commerce portals, online brand shops, and product and various manufacturing units. We specialize in end-to-end aspects of order management. Our services are designed to assist businesses in reducing day sales outstanding, cycle time, hold time, cost per order, etc.
We develop customized plans to manage every order processing need. The plan includes tools (QuickBooks, Zoho Inventory, etc.), resource types, and custom workflows. This helps us to connect systems, people, and workflows to make order aggregation, order fulfillment, and customer service sync even during seasonal spikes in demand. Our unique ability to effectively balance the push of production and the pull of consumption makes us an expert in order process management.